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If you have any questions about orders, products, or returns, please reach out to us. Our team will respond promptly.
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These Terms govern all purchases through our online shop and the use of our website. Our Privacy Policy applies in addition.
These Terms apply to all orders placed in our online shop and to the use of our website.
A consumer is any natural person acting for purposes outside a commercial or self-employed activity.
A business customer is any natural or legal person acting in the course of a commercial or professional activity.
Temporary website interruptions may occur due to technical or organizational reasons.
The purchase contract is concluded with: Wiztex.de, Owner: Sidra Khan, Brückenstr. 7, 37213 Witzenhausen, Germany. Phone: +49 5542 6134177, Mobile/WhatsApp: +49 176 6634 9898, Email: info@wiztex.de.
Product presentations in the shop do not constitute binding offers.
By placing an order, you submit a binding purchase offer.
The automatic order confirmation does not represent acceptance. The contract is concluded only with the shipping confirmation or dispatch of the goods.
Contract language is German.
We store the contract text and send all order details including these Terms via email.
Completed orders can be viewed in the customer account.
You may create a customer account voluntarily.
Your password must be kept confidential.
We are not liable for misuse caused by insufficient protection of login credentials.
Shipping costs are added to product prices.
Delivery times and available shipping methods are displayed on product pages.
Available payment methods are shown during checkout.
Charges occur according to the terms of the respective payment provider.
Consumers have a statutory right of withdrawal as described in our Withdrawal Policy.
No contractual withdrawal right is granted to business customers.
Goods remain our property until payment is made in full.
If goods arrive with visible transport damage, please notify the carrier immediately and contact us.
Failure to notify does not affect statutory rights.
Business customers must comply with § 377 HGB.
Statutory warranty rights apply.
Additional guarantees or manufacturer conditions are displayed on the respective product pages.
We are fully liable for damages arising from injury to life, body, or health, as well as for intent or gross negligence.
For slight negligence, liability is limited to essential contractual obligations and foreseeable damage.
Claims under the Product Liability Act remain unaffected.
All website content is protected by copyright.
Any use outside this website requires prior written consent.
We only sell to adults.
Orders from minors require the consent of legal guardians.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If any provision is invalid, the validity of the remaining provisions remains unaffected.
Get 20% off your first order
Enter the code below at checkout to get 20% off your first order