Terms and Conditions: These Terms and Conditions govern the use of our online shop and all orders placed via our website. Our Privacy Policy also applies.

1. Scope of policy

These terms and conditions apply to all orders placed via our online shop and to the use of our website.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to a commercial or self-employed professional activity.

An entrepreneur is any natural or legal person or partnership with legal capacity who enters into a legal transaction within the scope of their commercial or independent professional activity.

Short-term restrictions on website availability may occur for technical or organizational reasons.

2. Contractual Partners & Conclusion of Contract

The purchase agreement is concluded with: Wiztex.de, Inh. Sidra Khan, Brückenstr. 7, 37213 Witzenhausen. Telefon: 05542 6134177, Handy/WhatsApp: 0176 6634 9898, E-Mail: info@wiztex.de.

The presentation of products in the online shop does not constitute a binding offer.

By submitting your order, you are making a binding purchase offer.

The automatic order confirmation does not constitute acceptance. The contract is only concluded upon confirmation of dispatch or shipment of the goods.

3. Contract Language & Storage

The contract language is German.

We store contract information in accordance with the statutory retention requirements for a period of three years. Customers can access this information at any time via their account dashboard or by contacting our support team at info@wiztex.de.

Completed orders can be viewed in the customer account.

4. Customer Account

You can voluntarily set up a customer account.

The password must be treated as confidential.

We accept no liability for misuse if you have not adequately protected your access data.

5. Delivery

We offer free shipping, as shipping costs are added to the product prices.

We currently deliver to Germany and all EU member states.

Return address:

Wiztex - de

Brückenstr. 7

37213 Witzenhausen

Deutschland

6. Payment Methods

The payment methods displayed during the ordering process are available.

The charge will be made in accordance with the terms and conditions of the respective payment service provider.

7. Right of Withdrawal

Consumers are entitled to the statutory right of withdrawal in accordance with our cancellation policy.

Entrepreneurs are not granted a contractual right of withdrawal.

8. Right of Retention

The goods remain our property until full payment has been received.

9. Transport Damage

If goods show visible transport damage, we ask consumers to notify the delivery agent immediately and inform us as soon as possible.

Failure to do so does not affect statutory claims.

For entrepreneurs, § 377 HGB (German Commercial Code) applies.

10. Gewährleistung

The statutory liability for defects applies.

Information on additional warranties or manufacturer conditions is provided on the respective product pages.

11. Liability

We are liable without limitation for damages resulting from injury to life, limb, or health, as well as for intent or gross negligence.

In the event of slightly negligent breach of essential contractual obligations, liability is limited to typical, foreseeable damage.

Claims under the Product Liability Act remain unaffected.

12. Property Rights

All content on the website is protected by copyright.

Any use outside the website requires our prior consent.

13. Sales to Minors

Sales are only made to persons of legal age.

Orders placed by minors are only possible with the consent of their legal representatives.

14. Final Provisions

Es gilt das Recht der Bundesrepublik Deutschland unter Ausschluss des UN-Kaufrechts.

Sollten einzelne Bestimmungen unwirksam sein, bleibt die Wirksamkeit der übrigen Bestimmungen unberührt.

Information on Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution (ODR):

https://ec.europa.eu/consumers/odr/

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.